Microsoft’s AI Spending Pays Off as Azure Surges and ServiceNow Meets Subscription Forecasts

Image: TechCrunch AI
Main Takeaway
Microsoft posted $92.3 billion in quarterly revenue as Azure growth accelerated 48%, while ServiceNow issued a subscription outlook in line with analyst expectations.
Jump to Key PointsSummary
Microsoft extends its record run
Microsoft reported quarterly revenue of $92.3 billion, up 19% from a year earlier, marking the company’s 10th consecutive quarter of record revenue. Net income rose 32% to $36.6 billion, giving investors evidence that the company’s expansion is producing substantial profit as well as sales growth.
Microsoft Cloud generated $63.9 billion in revenue, a 30% year-over-year increase. The results covered the quarter ended Sept. 30, the first quarter of Microsoft’s fiscal 2027, and exceeded Wall Street expectations. TechCrunch, Fortune and Bloomberg described the figures as a strong opening to the company’s new fiscal year, with cloud demand leading the performance.
Azure becomes the central signal
Azure revenue grew 48%, beating analyst estimates and becoming the clearest measure of demand for Microsoft’s AI infrastructure and services. The result gave investors a more concrete gauge of AI adoption than product announcements alone, particularly as Microsoft races to add computing capacity.
Shares initially rose more than 4% in after-hours trading, according to Fortune. The market response reflected continued scrutiny of Azure’s growth rate, since cloud expansion funds Microsoft’s AI buildout while showing whether customers are converting experimentation into paid workloads. Bloomberg and Fortune both framed the result as evidence that Microsoft’s large AI investments are beginning to generate commercial returns.
OpenAI ties deepen Microsoft’s results
Microsoft recorded $10 billion in revenue from commercial arrangements with OpenAI during the quarter, including revenue-sharing payments. That amount represented nearly 11% of Microsoft’s $92.3 billion in total quarterly revenue, underscoring how significant the relationship has become to Microsoft’s financial results.
The arrangement also captures a strategic tension. Microsoft and OpenAI remain closely linked through commercial agreements, yet they increasingly compete for enterprise customers alongside companies such as Anthropic. Microsoft recorded $24.1 billion in OpenAI-related revenue for fiscal 2026; maintaining the latest quarterly pace would produce roughly $40 billion over a year. TechCrunch reported the figures from Microsoft’s regulatory filing, while Bloomberg identified the OpenAI deal as part of the company’s broader AI-driven cloud performance.
Spending rises with demand
Microsoft’s cloud growth comes with heavy capital spending as the company builds data-center capacity for AI services. That spending is expanding the supply available for Azure customers, while putting pressure on the company to keep demand, pricing and utilization high enough to justify the investment.
The earnings report also showed an uneven business mix. Legacy software and gaming lagged the stronger cloud performance, and investors continue to watch whether Copilot and other AI products produce direct revenue beyond the infrastructure sold through Azure. Microsoft’s 19% overall growth and 32% profit increase give it room to keep investing, but the scale of the spending makes sustained cloud growth central to the strategy.
ServiceNow offers a steadier enterprise read
ServiceNow gave an outlook for quarterly subscription sales that met analyst estimates, providing a steadier enterprise-software signal alongside Microsoft’s faster cloud expansion. Its forecast indicated that demand for workflow and business software remained aligned with market expectations, even as investors focused on AI spending and infrastructure costs.
The two earnings updates point to different parts of the enterprise AI economy. Microsoft’s results centered on Azure acceleration, Microsoft Cloud revenue and OpenAI-linked payments. ServiceNow’s update centered on subscription visibility and whether corporate customers are maintaining planned software commitments. Bloomberg’s earnings roundup linked the companies through their role in enterprise technology spending, while the Microsoft figures supplied the stronger upside surprise.
The next test is conversion
Microsoft’s next test is turning infrastructure demand into durable, high-margin AI revenue while keeping capital spending under control. Azure’s 48% growth provides momentum, but future results will show whether that pace can persist as Microsoft adds capacity and customers move from pilot projects to broader deployments.
OpenAI-related revenue will also remain a major factor in interpreting Microsoft’s AI performance. The scale of the payments makes the partnership financially material, even as competition between the companies grows. ServiceNow’s in-line subscription outlook offers a useful counterpoint: enterprise adoption is advancing through recurring software contracts as well as large AI infrastructure commitments.
Key Points
Microsoft posted $92.3 billion in quarterly revenue, extending its record streak to 10 quarters.
Azure revenue climbed 48%, beating estimates as AI cloud demand drove Microsoft’s performance.
Microsoft generated $10 billion from commercial arrangements with OpenAI during the quarter.
Microsoft Cloud reached $63.9 billion in revenue while data-center investment continued rising.
ServiceNow forecast quarterly subscription sales in line with analyst expectations.
Questions Answered
Microsoft reported $92.3 billion in quarterly revenue. Revenue rose 19% year over year, while net income increased 32% to $36.6 billion.
Microsoft Azure revenue grew 48% year over year. The increase exceeded analyst expectations and made Azure the key indicator of demand for Microsoft’s AI cloud services.
Microsoft recorded $10 billion in revenue from commercial arrangements with OpenAI during the quarter. The figure included revenue-sharing payments and represented nearly 11% of Microsoft’s quarterly revenue.
ServiceNow issued a quarterly subscription-sales outlook that met analyst expectations. The forecast indicated that enterprise customers were maintaining software commitments in line with market forecasts.
Microsoft’s AI spending matters because the company is adding substantial computing capacity to support Azure demand. Investors are watching whether that investment produces sustained cloud growth, profitable AI services and broader Copilot adoption.
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